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Help Centre

Transition to the New PlateRiver.NET Platform

PlateRiver.NET has now moved from the previous live site to the newly upgraded platform. All tools, calculators, Chinese Chess learning modules, and multilingual content are now served through the new system.

During this transition, some pages may continue to be refined as the new platform stabilises. If you notice anything unusual, it may be part of the final rollout adjustments.

What’s included

  • Migration from the old site to the new platform
  • Updated navigation and page structure
  • Unified multilingual support (EN / 简 / 繁)
  • New Help Centre and reorganised Updates section
  • Improved stability and performance across all tools

This notice confirms the platform transition and ensures users understand why the site looks and behaves differently.

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PlateRiver.NET supports multiple languages to provide a smooth and accessible experience for users across different regions.

All core pages, tools, calculators, games, and help articles are available in three languages.

Supported Languages

PlateRiver.NET currently offers:

  • English (en‑AU)
  • Simplified Chinese (zh‑CN)
  • Traditional Chinese (zh‑TW)

These languages cover the majority of our user base and ensure clear, accurate communication across all major features.

Why Only Three Languages?

To maintain consistency, accuracy, and ease of maintenance, PlateRiver.NET currently supports only English, Simplified Chinese, and Traditional Chinese.

Limiting the number of languages allows us to:

  • Keep translations accurate and up‑to‑date
  • Ensure all tools and guides remain consistent across languages
  • Reduce maintenance complexity
  • Provide a stable multilingual experience without delays

Additional languages may be considered in the future, but are not planned at this time.

How Language Selection Works

PlateRiver.NET automatically detects your preferred language based on:

  • Your browser language
  • Your device settings
  • Your manual selection (if available)

If your preferred language is not supported, the site will default to English.

What Content Is Translated

All major sections are available in all supported languages:

  • Tools & Calculators
  • Internet Tools
  • Directory & Local Listings
  • Games
  • Tutorials & Guides
  • FAQs
  • Legal pages
  • Updates

Translations are written manually to ensure clarity and correctness.

Tips for Multilingual Users
  • If a page appears in the wrong language, refresh or switch languages manually (if the option is available).
  • Some user‑generated content (e.g., directory comments) may appear in different languages depending on the author.
  • English is used as the fallback language for unsupported content.
Troubleshooting

If a page does not display in your preferred language:

  • Refresh the page
  • Clear your browser cache
  • Check your browser language settings
  • Try switching languages manually (if available)

If the issue continues, contact us through the Contact Us page.

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